Please find below instructions and video, on how to download your KRA Document. Make sure you include your full name and full residential address.
The address has to include your city, street name and house/appartment number. If you do not have a house/appartment number, please note your nearest public building.
Step 1: Visit KRA Portal
Click Here to visit the KRA Portal. Note that the link will open in a new browser tab.
Step 2: Enter KRA PIN Number
Add will need to enter your KRA PIN Number.
If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” button to proceed to the next step.
Step 3: Enter KRA Password and Solve Arithmetic Question (Security Stamp)
You will be required to enter your KRA Password and also solve the arithmetic question (security stamp).
If you have forgotten your KRA Password, you can check our article on How To Reset KRA Password. A new password will be sent to your email and you can use it to login. Once you have entered your iTax Password, click on the “Login” button to access your KRA Portal Account.
Step 4: KRA Portal Account Dashboard
Once you have entered the correct KRA Password and solved the arithmetic question (security stamp) as illustrated in Step 3 above, you will be logged in successfully and be able to see and access your KRA Portal Account Dashboard. Since we want to download the Tax Compliance Certificate in PDF, we proceed to step 5.
Step 5: Click On Certificates Then Consult And Reprint Tax Compliance Certificate PDF
In this step, you will need to hover your mouse cursor towards the right hand side of the menu items list and click on the “Certificates” menu and from the drop down menu sub-list items click on “Consult and Reprint Tax Compliance Certificate PDF”. This is the step where we need to download the KRA Tax Compliance Certificate under the certificates menu on KRA Portal.
Step 6: Consult and Reprint (Download) Tax Compliance Certificate PDF
This is the step whereby you consult the Tax Compliance Database System using your KRA Portal Account for you to get a copy of your Tax Compliance Certificate in PDF format on KRA Portal You will need to take note that all the fields marked with an asterisk (*) are mandatory.
Here's a tip: You do not need to fill in the “KRA Tax Compliance Certificate Serial Number” field even though its mandatory. But if you have your KRA Clearance Certificate Serial Number, you can just fill it. But just leave the field blank, it will work fine.
You will click on the “Consult” button to proceed to the next step as shown in the screenshot above so as to be able to download the Tax Compliance Certificate PDF format on KRA Portal.
Step 7: Download Tax Compliance Certificate PDF
In this last step, you will be able to download Tax Compliance Certificate in PDF format by just clicking on the Tax Compliance Certificate Serial Number column.
Here, you will note all the KRA Tax Compliance Certificates that you has previously applied for and were issued by Kenya Revenue Authority (KRA) will be displayed including their status either “Approved” or “Expired.” The screenshot below illustrates the same.
You will take note that from the screenshot above, the current Tax Compliance Certificate will be in “Approved” status while your previous year Tax Compliance Certificate will be in “Expired” status. You can only Download current KRA Tax Compliance Certificate PDF format from the KRA Portal. Below is a screenshot of a sample KRA Tax Compliance Certificate PDF format downloaded from the KRA Portal.