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Why is my trading account balance less than what I deposited?

Learn the possible reasons for not receiving the same amount in trading account as deposit amount.

Nour A avatar
Written by Nour A
Updated over 3 years ago

There may be several reasons why your balance is less than the amount you deposited.


Here are the most common reasons:

  • The payment provider that you used could charge some extra fees/commissions on their side. Please contact them to clarify this.

  • Your bank is charging extra fees for international transactions.

  • If you deposited funds in a different currency than the base currency of your account, your deposit amount will be subject to dynamic currency exchange conversion.

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