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Forgot Password ( App ) Platform

Forgot Password ( App )

Michael C avatar
Written by Michael C
Updated this week

1- In case you forgot your password, go to your login page on your app and click on 'Forgot Password?'.

2- Add your registered email address and click on 'Send Email'.

1st Step:

2nd Step:

3rd Step:

After submitting You will receive an email with a link to create your new password.

Tap on the link and type the password you wish to have.

Please allow a few moments for the email to show up in your inbox and please make sure you also check your spam and junk folders and type CMTrading in the search box to find all emails by CMTrading.

❗️Note that every time you reset the password, it will be the general password for all your trading accounts and login details.


❗️Important Note: Password should be at least 8 characters, including at least 1 number and 1 upper and 1 lower case letter.

❗️❗️❗️Do not use symbols or special characters. Only letters and numbers.❗️❗️❗️

❗️Important Note in case you are encountering any issues make sure you are using an updated version of Chrome Browser, clear your browsing history, cookies, and cache, then try to login again to our website.

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